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  1. State Facts

    • Facts are rarely controversial and often a great way to start conversations.

    • Describe a concrete situation.

    • E.g., "In the meeting last Thursday, you emphasized a couple of times that the existing codebase was a mess and that it is a pain to work with."

  2. Own Your Feelings and Thoughts

    • Express your feelings and your story.

    • Describe felt consequences.

    • Critique only behavior(s) and not people.

    • E.g., "I noticed a distressed look on Jeff's face, who wrote most of that code. So I don't think I am the only one who sees it that way. From what I can see, you are not reaching people."

  3. Propose Options

    • State what you value or the kind of impact you'd like to see.

    • Collect suggestions, but it's their scenario to resolve.

    • E.g., "What do you suggest to avoid this in the future?" Hear the suggestion, "Can you be more specific?"

  4. Request

    • Collaborate or explain concrete actions that they should take.

    • Agree on how to move on, timeliness, and follow-ups.

    • E.g., "Thanks for listening and for considering my points. Let's talk again in two weeks to discuss how things are going and if you notice any changes in your interactions with colleagues."

Prevent Poor

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One-on-

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One

1-1s are not status updates. They’re opportunities for people to connect as humans over relevant topics to their working relationships, especially performance and career considerations. Next, each person should document and follow up on action items. And, when things don’t seem to move forward, reconnect about priorities and importance to clarify expectations.

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Be aware of the unintended consequences of casual feedback.

Successful One-on-

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  • Always share an agenda before the 1-1 meeting time

  • 1-1s are not status updates; they’re about conversations, feedback, and recognition that matters

  • Trust begins with active listening and calm presence

  • Create a safe space to speak openly, and bring polite candor

  • Clear the network load, so the video works, and we can see each other

  • Wrap up the 1-1 by writing down notes while conversations are still fresh in mind

  • Document specific, measurable, attainable, realistic, and time-bound expectations for agreed actions

Using 7Geese for One-on-

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7Geese

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One-on-

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One Templates

Create a

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One-on-

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One Session via 7Geese

In the Feedback section, choose the highlighted section Schedule a 1One-on-1.One

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Rename the new document as appropriate, like Feedback <<name>> and put your Zoom link in the template's header so that the calendar entry has the Zoom link included for easy access.

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