We’re Axelerant, a software development professional services firm partnering with known digital and media brands worldwide. And we’re scaling from 150 to 500 people within the next three years.
The Performance Coach, like a career coach, regularly helps Axelerant’s team members understand and achieve their expectations through honest conversations and feedback outside of their key stakeholder relationships. They also help team members reach their career potential by coaching and introducing other educational opportunities through an Individual Development Plan and Your Career - Performance & Promotion program.
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Further, Axelerant’s coaches aid safe space creation for every team member. Enabling them to ask about any Axelerant situation freely, remove communication barriers, and make departments and service areas better by suggesting proper challenges for people.
This is a remote-based position, open for well-qualified people from anywhere. Travel may occur, though much of the work occurs from your remote office at home or wherever desired. Work is often done in small teams or independently and with minimal supervision in either situation.
Primary Responsibilities
Responsible for helping team members understand their role’s expectations
Validated by each team member’s successfully passed onboardingE..g, Role responsibilities and expectations thereof, Key Performance Indicators, Objectives & Key Results
Responsible for helping team members define their Individual Development Plan
Validated by each team member has a currentIndividual Development Plan
Supports team members in achieving their Individual Development Plan
Confirmed by demonstrated progress ofIndividual Development Plan
by the team memberResponsible for regularly supporting team members to meet their role’s expectations
Validated by each team member’s positive KPIs progress or a performance feedback session within the past 45-days
Responsible for maintaining a reusable and actionable performance coaching framework
Substantiated by approved handbook documentation for relevant topics
Supplemental Responsibilities
Responsible for coaching or facilitating skills training when relevant
Validated by 7Geese feedback after training completion
Responsible for escalating people’s challenges to relevant leaders with appropriate calls to action
Validated by relevant leadership and performance, felt “in the loop.”
E.g., People wanting additional opportunities, being under- or over-utilized, having an unstable workload, or other productivity-impacting situations.
Responsible for own self-development to better serve team members
Validated by demonstrated upskillingSupport team’s leadership to ensure new joiners are onboarded and engaged
Validated by new joiners and relevant positive peer induction feedback
Supports being reachable for team members in an extraordinary situation
Validated by responding to the team member’s inquiry within 24-hours
Requirements
At least five years of relevant coaching or learning and development experience.
Formal coaching certifications or training
Strong English communication and team collaboration skills