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We expect that at least 70% of each delivery team member’s hours worked are utilized as in genuinely saleable to projects AKA a 70% utilization. That means out of a typical 40-hour workweek, no fewer than 28-hours must be time well-spent. Time well-spent means that clients are satisfied with our activities by our delivery per estimates. As such, when

When you’re stuck for a reasonable amount an extended period of time, like more than 30 - minutes, get help as soon as possible ask for help via #internal-support to ensure you’re moving forward effectively.

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