Goals & OKRs flow throughout the organization to ensure alignment of purpose, mission, and strategy alignment.
Why Cascading Goals & OKRS at Axelerant?
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OKRs are short-term goals created quarterly that are split into two parts: Objectives and Key Results.
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Objectives build transparency and alignment, spreading the intent of working towards the same goal across the organization.
Warning: Objectives shouldn't be a simple expansion of something we've already mastered–they should be groundbreaking.
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Key results must be quantifiable, measurable, and balanced. They should guide, fuel, and not compromise our audaciousness.
Warning: Key results shouldn't be easy to reach; they should be meaningful enough to be celebrated when achieved. E.g., Is it worth pushing to #celebrate or #learn?
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Though company-level goals might take a year or longer to reach, let's break them into sequential quarterly cycles for team-specific OKRs to make them less daunting.
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What changes can we make to move Axelerant forward? Pinpoint changes that must be made to progress the strategic purpose and mission.
Why are these changes significant now? Evaluate the urgency and relevance of the goals. When the importance of an objective is not explainable, it's probably not a priority.
What challenges are preventing us from achieving our mission? Identify every obstacle in the way to assess how realistic our objectives are.
What's our team's role in helping achieve this objective? Start breaking down organizational objectives into the team and individual ones.
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How will we know if we're improving? Create measurable key results. It is an automatic fail when we can't measure a key resultimpact.
What factors can we measure on a weekly, monthly, or quarterly basis? Decide which measurable metrics and scores demonstrate progress. For example, will we measure customer satisfaction by average or median rating? Which overall rating means we've met the target?
What factors indicate we need to change our strategy? Decide which milestones highlight progress and which show our objective is at risk.
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What's our starting point? When having more than one objective, we must decide which to tackle first. We can do so based on importance or what's most doable.
Which are our highest priority initiatives? Consider which areas deserve more attention than others. We might focus on one objective because it's more challenging or requires fewer resources.
What is each team member responsible for? Help the team organize its initiatives and break down team objectives into individual ones.
Remember: OKRs must align with Axelerant's goals. Although team OKRs are scoped by their people, those OKRs require organizational alignment validation by the performance management team.
Bonus: In assigning ownership of team OKRs, you may create individualized goals and OKRs that extend support toward Axelerant’s growth and purpose.
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A delivery team’s objective of selecting a customer survey practice might break it down into the multiple key result aspects results of research, assessment, selection, implementation, and retrospection.
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