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Identify and share your feelings and emotions about the situation.
Identify and articulate the cause of those feelings.
Provide lots of context and explanation for why those feelings are caused – the more, the better!
Identify and articulate what your needs and desires are – what your ideal looks like – and frame it in a way that invites others into a conversation about how we might achieve that, what their role in your vision might be, and how their own interests might be satisfied as well.
References
6 simple workplace conflict resolution techniques https://www.linkedin.com/pulse/6-conflict-resolution-techniques-freddie-rabelas-obligacion/
Conflict resolution policy and process by Drupal (to understand what Drupal organization do to resolve conflicts)
13 Tools for Resolving Conflict in the Workplace, with Customers, and in Life
How to manage difficult conversations with honesty and respect
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