FAQs for Corporate Device
Do we still have the option to purchase a device ourselves and get it reimbursed?
Axelerant will ship a recommended corporate device to your address based on your role. With this change, we have moved away from team member-led device purchases.
What are the eligibility criteria for the years completed before anyone can opt for a second device?
If you need a second device after three years of service here, you can request one via the People Service Desk. With your career managers, we'll thoughtfully decide whether a second device is the best option.
Since I got my current device via the BYOD policy, paying 25% of the cost, does this mean that the device is no longer mine and that I would have to wait another two years for it to become mine?
The Corporate Device Policy applies to team members joining us from April 1, 2024. Those who have purchased a device per the BYOD policy can retain it as their own.
I require a monitor for my role. Can I get that as part of the Corporate Device Policy?
You can purchase additional gadgets under the Home Office Setup Allowance, bearing 15% of the cost of the device.
Can I use this laptop for other personal work?
We recommend using the laptop for office use only, but you can also use it for personal work.
Do I need to pay Axelerant any amount for the device if I separate within three years?
No, the revised policy applies to new devices issued after April 1, 2024. A new team member is issued a corporate device that will be retrieved in the case of team member-initiated separation within three years.
...
When am I eligible to apply for a Short-Term Financial Support with Axelerant? What is the procedure?
When you have been You are eligible to apply for Short-Term Financial Support after being with Axelerant for over one year, and based . Depending on Axelerant's cash flow and your personal situation, you can request interest-free financial assistance of up to 10% of your annual pay for a four-month period at , subject to People Operations discretion. Apply via To apply, please submit your request via the People Service Desk
How do I make loan repayments?
Loan repayments will be deducted from your salary on a monthly basis over a period of 4 months.
...
Who do I contact for support or issues with my loan?
Contact via People Service Desk or send an email at people@axelerant.com.
...
If your Health Insurance card is incorrect or contains errors, please raise a People Desk ticket for this.
Can I request a physical Health Insurance card?
...
To refer someone for a job at Axelerant, send their resume to the Slack #job referrals channel, stating the position you are referring them for.
...
Once your referral is considered a probable fit for a vacancy at Axelerant, a recruitment team member will confirm the same on the Slack #job referrals channel.
What happens if the referred team member leaves before 100 days?
...
You can reach out to people@axelerant.com or create a ticket stating the issue.
How shall I get the referral bonus processed for myself?
...
I’m unable to log in to 1Password/I forgot my password and cannot reset the password.
If you cannot log in, please email people@axelerant.com or create a ticket stating the issue with a screenshot and ask the team to reset your 1Password account. You will receive a link via email to log in once the People Operations team completes the password recovery.I’ve added my Bank details to Zoho People, but my Zoho Payroll account is inactive.
It takes approximately 24 hours for Zoho Payroll to be activated after the Bank details are added to Zoho People. Please ensure that all required details, such as Date of Birth, PAN, Aadhar number, etc are added to Zoho People to avoid delays in activation due to missing information.
You can wait till Day 3 of your joining to check out your Zoho payroll account, and if you don’t have access even then, please email people@axelerant.com or create a ticket here.
FAQs related to Tax exemptions (IT declaration and Proof of Investment submissions)
...