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Understanding that working remotely leads to mostly work-related conversations with Axelerant folks, everyone is encouraged to dedicate time to having social calls with any teammate - get to know who you work with, talk about everyday things, and share a virtual cuppa' coffee. Please make friends and build relationships with the people you work with to create a more comfortable, well-rounded environment.
Besides , #general, #humour# humor, and latest book comments in #guild-cafe-literati channels in Slack check out the many other #guild- topics for your interests.
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Though we have instantaneous communication protocols like instant messaging or calling people, not every interaction needs to be real-time. A fraction of delay often acts as a calming catalyst. Therefore, set reasonable expectations about when a response will follow within 24-hours or before the end of the next business day. Also, be respectful about other people’s typical work times as they might not align with yours.
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Our team is diverse; we do not make jokes or unfriendly remarks about race, religion, gender, or orientation.
Make your Slack message as complete as possible; this is especially true for DMs.
E.g., avoid greetings without the actual content of your request.
We don't tolerate safe space violations of any kind at Axelerant, and we recognize that this happens, even within a remote workplace.
If this happens to you or recognizes this happening to others, raise this immediately via email to people@axelerant.com.
Everyone at the company cares about your output, but take a break if you need to take a break.
Everything is always in draft or iteration in our line of work, subject to change—including this. Make iterations as accessible as possible.
Before replying to a request, complete the requested task first. Otherwise, indicate when you plan to complete it in your response.
Be courteous when it comes to projects and tasks by communicating clearly.
If you don't have time to do something due to priorities, let people know when they give you the tasks.
Don't let requests linger; inform so that others can find an alternative.
There is no need for consensus. Make sure that you give people that might have useful insights a chance to respond.
Make a call yourself because consensus doesn't scale.
Make a conscious effort to recognize the constraints of others within the team.
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Workplace Etiquette
Give frequent and lots of honest feedback to your peers. Don't hold back on suggestions to improve.
Please keep an open mind and ask people for their feedback.
Be on time for starting work and meetings. Take a few moments to refresh your relationships at the start of meetings, but don't hold back on getting priorities resolved.
Strive to make Axelerant operations simpler. Does the task require consensus, delegation, or a meeting? If not, don't do such. Make a decision and move forward.
We're professionals and jointly have responsibilities. Share the burden of effort, yet make sure each people wants it and is capable of it by trust and verification.
Always communicate professionally with consideration to spelling and grammar, as though your words will be publicly promoted.
Axelerant is a community for a purpose with conditional love, not a family of unconditional love.
Be aware as best you can of your unconscious biases.
Ensure that those you manage to experience a sense of progress in their work to aid their motivation.
Help our people understand why we’re doing what we are, work together on what to do, and then let them own the how.
Never begin without the end in sight—pick a metric before starting something.
Not everything is going to work out, and that's ok because we’ll learn from it.
People will not be given a raise or a title because they threaten to quit.
Praise and credit your team members' work to the rest of the company; don’t steal it.
Promptly and responsibly reporting bad news is essential to preserving trust.
The ratio should be around seven per manager to ensure personalized one-on-ones and get your own responsibilities met.
Remove barriers by helping people overcome them.
Set appropriate goals upfront to keep mutual expectations clear and address underperformance immediately.
There are different ways to get to the same goal; therefore, discuss rather than argue over the different perspectives.
Watch for results, not articulate answers.
When something is done well, shout about it. When correcting someone, keep it quiet and private.
When times are great, be a voice of moderation. When times are bad, be a voice of hope.
While we do our best to be transparent about what we do, we respect an individual's privacy.
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