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A helping hand typically has been with Axelerant for at least six months and is in a role similar to that of the new hire (developer with developer, PM with PM, etc). It is the responsibility of the buddy to initiate conversations on a regular basis with the assigned new hire and to nurture a positive professional relationship that encourages questions and learning.
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What are the responsibilities of a "Helping Hand
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- Checkins: set up regular 15-30 minute check in meetings with your new hire . The on an as needed basis
- The basic frequency of these should be twice per week for the first month, once per week in the second month
- Facilitate Conversations: facilitate networking for your new hire during check ins, and answer any questions that come up.
- Pass Raise Challenges: pass along any notable issues, highlights, or questions to the onboarding manager to ensure they're addressed for future new hires.
Helping Hand To-Do Checklist
- Set up and attend regular check in meetings with your new hire
- Answer questions
- Stimulate conversation
Tips for the Helping Hand
What are some key program tips?
- Invite your new hire to any of your project meetings that you think might be helpful to have him/her observe
- Put yourself in your new hire's shoes. What shoes—what important info do you wish you had known at that time? Share it!
- Conversation starters:
- What have you been learning during your onboarding sessions with your manager?
- In what areas do you feel strong/confident?
- In what areas do you feel unsure?
- How is your project going? Are you able to apply your onboarding learnings there?
- Share some "pro-tips" with your new hire. These ; these are typically work shortcuts and tools that make life easier. Example: Ctrl+D in Hangouts is a mute/unmute button.
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Last things: Initial Email From Onboarding Manager
(*For reference only. Onboarding manager will send this.)
[Helping Hand], I thought you would be a good helping hand to team up with [new hire] as s/he's still getting his feet wet with Axelerant. [new hire] is a [role] working on the [project]. S/He started on [date] with us. [New hire] has made great progress with settling into her/his project & role here, but there are inevitably still questions, best practices, workflows, etc that you two can work through. [New hire] feel free to reach out to [helping hand] with any [role] related questions. I am still always available for a touch point as well!
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