Communication

Active listening skills

Active listening refers to a communication skill that involves fully focusing on and understanding the speaker's message. It is a technique that involves not only hearing the words being spoken but also paying attention to the speaker's body language, tone of voice, and other nonverbal cues. Active listening involves giving the speaker one's full attention and engaging in a dialogue that shows that you are interested in understanding their perspective. This type of listening requires the listener to refrain from interrupting, asking questions to clarify points, summarizing what was said, and providing feedback to the speaker. The goal of active listening is to create a safe and comfortable space for the speaker to communicate, while also allowing the listener to fully comprehend and retain the information being shared.

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Overall, proactive communication involves being attentive to others' needs and taking the initiative to communicate effectively in a way that benefits everyone involved.

Gives recognition

Sharing & asking for feedback

Empathy

Empathy is the ability to understand and share the feelings and perspectives of another person. It involves being able to put oneself in someone else's shoes and see things from their point of view, even if we don't necessarily agree with them.

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Overall, empathy is an important skill that allows us to connect with others, understand their experiences, and respond in a way that is compassionate and supportive.

Collaboration

A helping attitude

A helping attitude refers to a mindset or approach that is focused on assisting others and being supportive. It involves a willingness to offer help, advice, or resources to those who need them, without expecting anything in return.

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Overall, being respectful involves recognizing and valuing the worth of every individual, and treating others with kindness, consideration, and dignity.

Manifesting humility

Humility is a characteristic or quality of being modest, humble, and unassuming. It is the opposite of arrogance and a willingness to acknowledge one's limitations or mistakes. A humble person is open to learning and growth and does not feel the need to constantly assert their own superiority over others.

Humility is often seen as a desirable trait in many cultures. It can help build better relationships and promote teamwork, as well as encourage empathy and compassion for others. It can also help individuals to develop a greater sense of self-awareness and be more receptive to feedback and constructive criticism.

Practicing humility can involve being mindful of one's own thoughts and behaviors, avoiding boasting or self-promotion, acknowledging one's mistakes and shortcomings, and showing respect and appreciation for others.

Flexibility

Flexibility at work refers to the ability of people to adjust to changes in work demands, schedules, or environments. This includes being open to new ideas, adapting to different roles or responsibilities, and having the willingness to work outside of one's regular duties.

Flexibility at work can manifest in several ways, such as being open to learning new skills, having flexible work hours, or being able to adjust to unexpected changes in work assignments or projects. It can also involve being able to accommodate the needs of peers or customers, such as adjusting deadlines or work schedules to ensure that everyone is able to meet their obligations.

In today's fast-paced and ever-changing work environment, being able to adapt to new situations and respond to changing circumstances can help individuals and organizations achieve their goals and succeed in their respective industries.