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The Continuing Education Allowance is available as an annual benefit, and you're welcome to utilize it at your convenience throughout the year.
FAQs for Short-Term Financial Support
When am I eligible to apply for a Short-Term Financial Support with Axelerant? What is the procedure?
When you have been with Axelerant for over one year, and based on Axelerant's cash flow and your situation, you can request interest-free financial assistance of up to 10% of your annual pay for a four-month period at People Operations discretion. Apply via People Service Desk
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You can send an email at people@axelerant.com or create a ticket stating your issue.
FAQs for Team Member Referrals
How do I refer someone for a job at Axelerant?
You can refer someone for a job at Axelerant by sending the resume of the person you're referring to the Slack job referrals channel. Please state the position you are referring them for. Once the referral is confirmed on the channel, you may ask the person to apply for the position through the website.
What happens if the referred team member leaves before 100 days?
If the referred team member leaves the company before completing 100 days, they will not be eligible to receive the referral bonus.
What should I do if I have issues with my referral bonus?
You can reach out to people@axelerant.com or create a ticket stating the issue.
FAQs for Tools
I’m unable to log in to 1Password/I forgot my password and cannot reset the password.
If you cannot log in, please email people@axelerant.com or create a ticket stating the issue with a screenshot and ask the team to reset your 1Password account. You will receive a link via email to log in once the People Operations team completes the password recovery.I’ve added my Bank details to Zoho People, but my Zoho Payroll account is inactive.
It takes approximately 24 hours for Zoho Payroll to be activated after the Bank details are added to Zoho People. Please ensure that all required details, such as Date of Birth, PAN, Aadhar number, etc are added to Zoho People to avoid delays in activation due to missing information.
You can wait till Day 3 of your joining to check out your Zoho payroll account, and if you don’t have access even then, please email people@axelerant.com or create a ticket here.
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