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  • When am I eligible to apply for a Short-Term Financial Support with Axelerant? What is the procedure?

When you have been with Axelerant for over one year, and based on Axelerant's cash flow and your situation, you can request interest-free financial assistance of up to 10% of your annual pay for a four-month period at People Operations discretion. Apply via People Service Desk

FAQs for Health and Wellness Allowance

What is included in the Health and Wellness allowance?

Anything that allows you to stay fit physically, mentally, and psychologically. You can buy a bicycle, enroll in yoga classes, health-related digital apps and gadgets, or attend any health camps. Fitness accessories are also included in this allowance. 

Is the Health and Wellness Allowance prorated upon joining?

Yes, upon joining, the Health and Wellness Allowance is prorated based on the employee's start date. For example, the total annual allowance for Health and Wellness is INR 18,000/USD 250 annually, and an employee joins halfway through the year, they would be entitled to half of the total allowance for that year, which would be INR 9,000.

How often can I claim the Health and Wellness Allowance?

You can claim the Health and Wellness Allowance as per your needs, up to the total annual amount of INR 18,000/USD 250. This allowance is available for your use throughout the year, and you can utilize it according to your balance whenever needed.

What is the maximum amount that can be claimed under the Health and Wellness Allowance?

You can claim up to INR 24,000 for the Health and Wellness Allowance. Axelerant will reimburse 75% of this amount, which equals INR 18,000. This means that if you spend up to INR 24,000 on eligible health and wellness expenses, Axelerant will cover 75% of that total amount, up to INR 18,000.

Let’s say I purchase an item for Health and Wellness for INR 18,000, out of which 75% will be reimbursed by Axelerant, amounting to INR 13,500. Can I make additional purchases for the remaining amount? 

You will have INR 4,500 remaining as a Health and Wellness budget for other reimbursements. 

What happens to the unused amount from my yearly allowances? Will that amount be added to my taxable salary, or does it lapse? 

The unused amounts from the allowances are not added to your salary at the end of the year. Most benefits lapse at the end of the year, while benefits such as the Home Office Setup Allowance are carried on and can be claimed later.

What documentation is required to claim the Health and Wellness Allowance?

To claim the Health and Wellness Allowance, you will need to provide documentation such as receipts, gym membership invoices, or any other relevant proof of expenses related to health and wellness activities.

What are the contact details for Group Health Insurance customer support?

In case of emergencies (e.g., on the way to the hospital), reach out to the Plum team at 08047170505 to answer all your insurance-related questions.

Note: This is a hotline number and should be used only in case of emergencies.

What should I do if my Health Insurance card is incorrect or has errors?

If your Health Insurance card is incorrect or contains errors, please contact the People Ops team to rectify the issue.

Can I request a physical Health Insurance card?

Yes, you can request a physical Health Insurance card upon request. However, Plum provides a digital health card which you can find by signing in to Plum website, using your Axelerant email ID.

FAQs for Home Office Setup

If I am with an organization for six years, do I get two top-ups of the Home Office Allowance? Or will the first top-up lapse if I do not use it? 

Yes, you will receive two top-ups of the Allowance (one after three years and another after six years). Neither the first-year benefit nor the additional amount of INR 15000 after three years will lapse. 

What if the Home Office setup allowance is not claimed in the first year of employment (e.g., buying a new screen) but claimed after the 3rd year instead? Will the applicant be eligible for a cost up to (INR 45000 + INR 15000) or only INR 45000?

Yes, the applicant will be eligible for an allowance of INR 45000 plus an additional INR 15000, as this allowance does not lapse if unused. 

When I joined, the Home Office Setup Allowance was INR 30,000, but has now increased to INR 45,000. Do I get the additional allowance now, or do I have to wait for the three-year period to get the extra amount? 

You will be eligible for INR 15000/- starting April 1, 2024, and INR 15000/- every three years. 

FAQs for Expenses Reimbursement

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