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You can reach out to people@axelerant.com or create a ticket stating the issue.
How shall I get the referral bonus processed for myself?
You will receive the referral bonus along with your salary after the team member has completed 100 days in the system.
FAQs for Tools
I’m unable to log in to 1Password/I forgot my password and cannot reset the password.
If you cannot log in, please email people@axelerant.com or create a ticket stating the issue with a screenshot and ask the team to reset your 1Password account. You will receive a link via email to log in once the People Operations team completes the password recovery.I’ve added my Bank details to Zoho People, but my Zoho Payroll account is inactive.
It takes approximately 24 hours for Zoho Payroll to be activated after the Bank details are added to Zoho People. Please ensure that all required details, such as Date of Birth, PAN, Aadhar number, etc are added to Zoho People to avoid delays in activation due to missing information.
You can wait till Day 3 of your joining to check out your Zoho payroll account, and if you don’t have access even then, please email people@axelerant.com or create a ticket here.
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