FAQs for Corporate Device
Do we still have the option to purchase a device ourselves and get it reimbursed?
Axelerant will ship a recommended corporate device to your address based on your role. With this change, we have moved away from team member-led device purchases.
What are the eligibility criteria for the years completed before anyone can opt for a second device?
If you need a second device after three years of service here, you can request one via the People Service Desk. With your career managers, we'll thoughtfully decide whether a second device is the best option.
Since I got my current device via the BYOD policy, paying 25% of the cost, does this mean that the device is no longer mine and that I would have to wait another two years for it to become mine?
The Corporate Device Policy applies to team members joining us from April 1, 2024. Those who have purchased a device per the BYOD policy can retain it as their own.
I require a monitor for my role. Can I get that as part of the Corporate Device Policy?
You can purchase additional gadgets under the Home Office Setup Allowance, bearing 15% of the cost of the device.
Can I use this laptop for other personal work?
We recommend using the laptop for office use only, but you can also use it for personal work.
Do I need to pay Axelerant any amount for the device if I separate within three years?
No, the revised policy applies to new devices issued after April 1, 2024. A new team member is issued a corporate device that will be retrieved in the case of team member-initiated separation within three years.
FAQs for Leaves
How are the leaves being calculated till the joining month?
3.3 days of leave are credited for each month from April 2024 until the month of joining. Your leave balance will be reset in your joining month with 40 leaves for the following year.
Can I carry forward ten days of leave every year? Is there a limit to the number of leaves I can carry forward?
You can carry forward a maximum of 10 days every year, but the total leave balance cannot exceed 50 days at any point.
Do I have to request for leaves to be carried forward or is it automatic?
Any unused leaves from April 1, 2024 till the joining month will be automatically carried forward up to a maximum of 10 days. Any extra days of leave lapse, unless the team member chooses to donate them to the kindness leave pool, making it available to all team members.
How long does it take to process a Kindness Leave application?
The processing time for a Kindness Leave application involves filling out a Kindness Leave form, which is then reviewed by the People Ops team. Once approved, team members can proceed to apply for Kindness Leave through the portal. This may take 3-4 days.
Who is eligible for Kindness Leaves?
All permanent team members are eligible for Kindness Leave.
What types of situations qualify for Kindness Leaves?
Kindness Leaves are provided to support you during challenging times, whether it's a medical emergency or any other unexpected situation requiring your attention.
How are Kindness Leaves different from other types of leaves?
Kindness Leaves are unique in that they are specifically designated to address unexpected emergencies or situations requiring immediate attention, whereas other types of leaves may be planned or scheduled in advance for various reasons such as vacation, personal, or sick leave.
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Can I avail of the Co-working allowance and buy a Home-office set-up (furniture)?
Yes, you can
avail both the Co-working assistance and purchase furniture/Office set-up for your home office.
The same applies to all other benefits; all of the Benefits can be simultaneously availed during a given financial year.
Can I reimburse food bills from cafes as part of the co-working allowance? What bills will be approved for the co-working allowance?
No, we will only reimburse co-working space bills from recognized providers. Rental agreements will not be reimbursed as a part of the co-working allowance.
What documents or information do I need to provide when applying for the Co-Working Allowance?
Co-working space bills/receipt are accepted only from commercial co-working space providers.
How long does it take to process a Co-Working Allowance application?
If you submit your expense on or before the 13th of the month, you will receive reimbursement by the last week of that month. If you submit after the 13th, the reimbursement will be processed in the following month. For example, if you submit your claim on June 10th, it will be processed by the end of June. However, if you submit your claim on June 15th, it will be processed in the next cycle, which would be July.
Who is eligible for the Co-Working Allowance?
All permanent team members are eligible for Co-Working Allowance.
Can I switch from a Co-Working space to a home-office setup mid-year?
Yes you can, all of the Benefits can be simultaneously availed during a given financial year.
FAQs for Continuing Education and Training
How should I utilize the Continuing Education Allowance budget of 2% of my fixed annual salary?
You can buy books, e-readers, or courses that help you grow in your current role or take a workshop or certification to help you excel in your current role and prepare for the next level.
Who is eligible for the Continuing Education Allowance?
All permanent team members are eligible for Continuing Education Allowance.
Can I claim the reimbursement if I fail to clear the certification on the first attempt?
Yes, you can claim the reimbursement if you fail to clear the certification on the first attempt.
Are recommended certifications part of the 2% Continuing Education Allowance?
Yes, all certifications, recommended or otherwise, are included in your 2% Continuing Education Allowance.
How often can I use the Continuing Education Allowance?
The Continuing Education Allowance is available as an annual benefit, and you're welcome to utilize it at your convenience throughout the year.
FAQs for Short-Term Financial Support
When am I eligible to apply for a Short-Term Financial Support with Axelerant? What is the procedure?
When you have been with Axelerant for over one year, and based on Axelerant's cash flow and your situation, you can request interest-free financial assistance of up to 10% of your annual pay for a four-month period at People Operations discretion. Apply via People Service Desk
How do I make loan repayments?
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FAQs for Corporate Device
Do we still have the option to purchase a device ourselves and get it reimbursed?
Axelerant will ship a recommended corporate device to your address based on your role. With this change, we have moved away from team member-led device purchases.
What are the eligibility criteria for the years completed before anyone can opt for a second device?
If you need a second device after three years of service here, you can request one via the People Service Desk. With your career managers, we'll thoughtfully decide whether a second device is the best option.
Since I got my current device via the BYOD policy, paying 25% of the cost, does this mean that the device is no longer mine and that I would have to wait another two years for it to become mine?
The Corporate Device Policy applies to team members joining us from April 1, 2024. Those who have purchased a device per the BYOD policy can retain it as their own.
I require a monitor for my role. Can I get that as part of the Corporate Device Policy?
You can purchase additional gadgets under the Home Office Setup Allowance, bearing 15% of the cost of the device.
Can I use this laptop for other personal work?
We recommend using the laptop for office use only, but you can also use it for personal work.
Do I need to pay Axelerant any amount for the device if I separate within three years?
No, the revised policy applies to new devices issued after April 1, 2024. A new team member is issued a corporate device that will be retrieved in the case of team member-initiated separation within three years.
FAQs for Leaves
How are the leaves being calculated till the joining month?
3.3 days of leave are credited for each month from April 2024 until the month of joining. Your leave balance will be reset in your joining month with 40 leaves for the following year.
Can I carry forward ten days of leave every year? Is there a limit to the number of leaves I can carry forward?
You can carry forward a maximum of 10 days every year, but the total leave balance cannot exceed 50 days at any point.
Do I have to request for leaves to be carried forward or is it automatic?
Any unused leaves from April 1, 2024 till the joining month will be automatically carried forward up to a maximum of 10 days. Any extra days of leave lapse, unless the team member chooses to donate them to the kindness leave pool, making it available to all team members.
Who is eligible for Kindness Leaves?
All permanent team members who have used up their consolidated leave balance are eligible for Kindness Leave.
How do I apply for Kindness Leaves?
You can apply for Kindness Leaves by filling out this form.
What types of situations qualify for Kindness Leaves?
Kindness Leaves are provided to support you during challenging times, whether it's a medical emergency or any other unexpected situation requiring your attention.
How long does it take to process a Kindness Leave application?
The processing time for a Kindness Leave application involves filling out a Kindness Leave form, which is reviewed by the People Ops team. Once approved, team members can apply for Kindness Leave through the portal. This typically takes 3-4 working days.
How are Kindness Leaves different from Consolidated Leaves?
Kindness Leaves are a unique pool created from team member contributions for emergencies or urgent situations. Consolidated Leaves are planned in advance for vacation, personal, or sick leave.
Can I combine Kindness Leaves with consolidated leaves?
Kindness Leave is intended for personal emergencies, so we do not recommend combining it with consolidated leaves.
FAQs for Co-Working
Can I avail of the Co-working allowance and buy a Home-office set-up (furniture)?
Yes, you can
avail both the Co-working assistance and purchase furniture/Office set-up for your home office.
The same applies to all other benefits; all of the Benefits can be simultaneously availed during a given financial year.
Can I reimburse food bills from cafes as part of the co-working allowance? What bills will be approved for the co-working allowance?
No, we will only reimburse co-working space bills from recognized providers. Rental agreements will not be reimbursed as a part of the co-working allowance.
What documents or information do I need to provide when applying for the Co-Working Allowance?
Co-working space bills/receipt are accepted only from commercial co-working space providers.
How long does it take to process a Co-Working Allowance application?
If you submit your expense on or before the 13th of the month, you will receive reimbursement by the last week of that month. If you submit after the 13th, the reimbursement will be processed in the following month. For example, if you submit your claim on June 10th, it will be processed by the end of June. However, if you submit your claim on June 15th, it will be processed in the next cycle, which would be July.
Who is eligible for the Co-Working Allowance?
All permanent team members are eligible for Co-Working Allowance.
Can I switch from a Co-Working space to a home-office setup mid-year?
Yes you can, all of the Benefits can be simultaneously availed during a given financial year.
FAQs for Continuing Education and Training
How should I utilize the Continuing Education Allowance budget of 2% of my fixed annual salary?
You can buy books, e-readers, or courses that help you grow in your current role or take a workshop or certification to help you excel in your current role and prepare for the next level.
Who is eligible for the Continuing Education Allowance?
All permanent team members are eligible for Continuing Education Allowance.
Can I claim the reimbursement if I fail to clear the certification on the first attempt?
Yes, you can file for a second attempt of certification. Axelerant would cover 50% of expenses, up to a limit of 2% of your annual fixed salary. For the third attempt onwards, we request that the team member cover all the expenses of their certification
Are recommended certifications part of the 2% Continuing Education Allowance?
Yes, all certifications, recommended or otherwise, are included in your 2% Continuing Education Allowance.
How often can I use the Continuing Education Allowance?
The Continuing Education Allowance is available as an annual benefit, and you're welcome to utilize it at your convenience throughout the year.
What is the reimbursement policy for certifications requested to be done by our Career/Reporting Manager for business requirements?
Certifications requested to be taken for business reasons are reimbursed at 100%, outside of your allocated CEA budget. Fill out the education sponsorship form and select the “Service Area Leadership” budget category.
FAQs for Short-Term Financial Support
When am I eligible to apply for a Short-Term Financial Support with Axelerant? What is the procedure?
When you have been with Axelerant for over one year, and based on Axelerant's cash flow and your situation, you can request interest-free financial assistance of up to 10% of your annual pay for a four-month period at People Operations discretion. Apply via People Service Desk
How do I make loan repayments?
Loan repayments will be deducted from your salary monthly over a period of 4 months.
Can I apply for multiple requests for assistance at once?
You may apply for multiple assistance requests, but approval depends on Axelerant's cash flow situation at that time. Our assistance is primarily for emergencies when you cannot secure support from financial institutions via personal loans and urgently need financial help.
Who do I contact for support or issues with my loan?
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Is the Health and Wellness Allowance prorated upon joining?
Yes, upon joining, the Health and Wellness Allowance is prorated based on the employee's start your joining date. For example, the total annual allowance for Health and Wellness is instance, if our allowance is up to INR 18,000/USD 250 annually, and an employee joins halfway through the year, they would be entitled for the April to December fiscal year, and you join in October, you would receive up to half of the total annual allowance for that year, which would be is up to INR 9,000.
How often can I claim the Health and Wellness Allowance?
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What is the maximum amount that can be claimed under the Health and Wellness Allowance?
You can claim up to INR 2418,000 per fiscal year for the Health and Wellness Allowance. Axelerant will reimburse reimburses 75% of this amount, which equals INR 18,000. This means that claimed expenses.
For example, if you spend up to INR 24,000 on eligible health and wellness expenses, Axelerant will cover 75% of that total amount, up to a maximum of INR 18,000.
Let’s say I purchase an item for Health and Wellness for INR 18,000, out of which 75% will be reimbursed by Axelerant, amounting to INR 13,500. Can I make additional purchases for the remaining amount?
You will have INR 4,500 remaining as a Health and Wellness budget for other reimbursements.
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If your Health Insurance card is incorrect or contains errors, please contact the People Ops team to rectify the issueraise a People Desk ticket for this.
Can I request a physical Health Insurance card?
Yes, you can request a physical Health Insurance card upon request. However, Plum provides a digital health card which you can find by signing in to Plum website, using your Axelerant email IDyou can find by signing in to Plum website, using your Axelerant email ID.
How do I change my health insurance plan?
Since we offer corporate group insurance plans, we do not have provisions for switching to individualized health insurance plans.
FAQs for Home Office Setup
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How do I refer someone for a job at Axelerant?
You can To refer someone for a job at Axelerant by sending the resume of the person you're referring , send their resume to the Slack job #job referrals channel. Please state , stating the position you are referring them for.
Once the referral is confirmed on the channel, you may ask in the channel by a recruitment team member, request the person to apply for the position through the websiteour careers page.
How will I know if my referral was accepted or rejected?
Once your referral is considered a probable fit for a vacancy at Axelerant, a recruitment team member will confirm the same on the Slack #job referrals channel.
What happens if the referred team member leaves before 100 days?
If the your referred team member leaves the company before completing 100 days, they you will not be eligible to receive the referral bonus.
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