The way a company runs is called the business model or operating system . With a hat tip is how a company is run. Thanks to our engineering background, Axelerant's operating system is simple. Through We bind people through all levels of the organization , we bind people through a common why, what, and how. The following are ways we apply them at Axelerant.
As an organization, we have a common purpose (why), a mission we align to (what), and shared cultural values (how)A domain of authority bounds our .
Our departments and service areas , have a shared mission (why), prioritized goals (what), and success metrics (how).
Project teams have a shared desired outcome (why), prioritized goals (what), and expectations (how).
A domain of authority bounds roles (why), core responsibilities (what), and verifiable expectations (how)
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We unite our organization for success through the semantics of why, what, and how, we unite our organization for success.
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Why Use V2MOMs?
Marc Benioff, CEO of Salesforce, introduced the V2MOM over 20 - years ago to help people focus their collective energy towards success via through constant communication and complete alignment, with the help of a management process based on aspects of Vision, Values, Methods, Obstacles, and Measures.
Much of what we do in Axelerant’s day-to-day operations is defined by V2MOM documents that tie back to our Being Axelerant, and organizational objectives. Each domain and some smaller groups have a V2MOM they jointly work towards.
The V2MOM enables Axelerant to clarify what we’re doing and then communicate it clearly to the relevant domain through these five points, which create a management framework for alignment and leadership:
Vision: Defines what we want to accomplish.
Values: Principles and beliefs that help us pursue the vision.
Methods: Actions and steps to take to get the job done.
Obstacles: The challenges and issues we have to overcome to achieve the vision. Measures: How we measure achievement.
These five V2MOM parts provide guide us a guide of to where we are going and help us understand how to get there in line with by our simplified business modeling.
Why in vision.
What encapsulates values and methods.
How of obstacles and measures
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V2MOMs work because of four underlying principles.
Alignment: Every V2MOM aligns with V2MOM, ensuring that all team members work toward the same goal. In addition, everyone can see how their work is connected to the bigger picture.
Priorities: Using V2MOMs to manage how team members spend their time and resources make makes it clear to everyone what tasks are most important to the company. E.g.For example, please Don’t Don't ask people to work on something inconsistent with their V2MOM.
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Adaptability: Business plans tend to be static and oft-forgotten. A set of tightly linked V2MOMs makes far more sense in a fast-moving business. When you need to change direction, update the V2MOM at the highest level, and people will switch gears.
Kick-Off the V2MOM
Each domain should have a shared, high-level strategy document as part of its service handbook. This document serves as the glue for a group's mission and underlying framework towards https://axelerant.atlassian.net/wiki/spaces/OA/pages/1447493744/Being+Axelerant#Decision-Making.
Making Why/What/How Practical at Axelerant
Much of what we do in Axelerant's day-to-day operations is defined by V2MOM documents that tie back to our Being Axelerant. Each domain and some smaller groups have a V2MOM they jointly work towards.
The V2MOM enables Axelerant to clarify what we're doing and then communicate it clearly to the relevant domain through these five points, which create a management framework for alignment and leadership:
Vision: Defines what we want to accomplish.
Values: Principles and beliefs that help us pursue the vision.
Methods: Actions and steps to take to get the job done.
Obstacles: We must overcome these challenges and issues to achieve the vision.
Measures: How we measure achievement.
Start the V2MOM
Make a copy of https://axelerant.atlassian.net/wiki/spaces/OA/pages/2400190537/V2MOM%2BDOMAIN%2BTemplate and customize it for your domain.
V2MOM Tips
Vision
The vision is the 6-month to 3-year targeted high-level context, AKA the desired outcome of what to accomplish.
Values
While Axelerant’s values themselves remain don’t change, there might be Axelerant's values don't change, other intentional meanings, behaviors, and attitudes of values that can might change per group besides additional values themselves. For example:
Organization - Enthusiasm: We regularly learn, do, retrospect, iterate, and share what works.
Engineering - Enthusiasm: We constantly learn and improve ourselves and our ways of working
Excellence - Striving for top 1% effectiveness
Methods
These are ways we will go to accomplish what we’ve we've declared to do. These are often qualitative, inspirational reasoning , or intended behaviors of how a group will fulfill its V2MOM.
Towards focus, the number of methods should be reasonable, like no more than five. Hopefully, it will be in a prioritized order, so we might know that precedence towards decision-making.
It would be best if you considered to consider the outcomes of methods like meaningful intent and unintended behaviors. Then, optionally, prioritize methods practices by department ownership, improve external interactions, improve internal operations, and develop our people.
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Encourage customer retention by providing staffing services in a consistent and meaningful manner.
Create a sustainable Axelerant by generating consistently profitable revenue.
Improve cross-functional morale and engagement clarity by removing silos between teams.
Ensure role success through clarity of role expectations
Increase sales opportunities because of our industry-leading quality assurance practices
Demonstrate Axelerant's relevance as a leader in the Drupal ecosystem
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Recognition of the things that get in our way of our desired state of being.
E.g.For example, Development environments change from project to project; NPS data isn’t clearly isn't connectable to projects and their team members.
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Desired outcomes, measures, and metrics are used to determine when the V2MOM is a successsuccessful. Typically, these are something we're working towards on an ongoing basis. One-off measures, like documentation, should be considered a method, obstacle, or outcome rather than a metric.
Sample Measures
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https://hbr.org/2021/09/6-principles-to-build-your-companys-strategic-agility
Principle 1: Prioritize speed over perfection
Principle 2: Prioritize flexibility over planning
Principle 3: Prioritize diversification and" “efficient slack” slack" "over-optimization
Principle 4: Prioritize empowerment over hierarchy
Principle 5: Prioritize learning over blaming
Principle 6: Prioritize resource modularity and mobility over resource lock-in
https://www.salesforce.com/blog/how-to-create-alignment-within-your-company/
https://hbr.org/2014/09/your-companys-purpose-is-not-its-vision-mission-or-values
https://www.aespire.com/blog/communications/the-difference-between-your-purpose-and-mission
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