Greatness is a decision. It must be chosen. And making that choice is a defining moment.
Being Axelerant is about why we’re at Axelerant, what we’re going to accomplish together, and providing expectations of how we’ll do so, ultimately defining Axelerant’s Best Interest.
The purpose, mission, values, and principles shared within Being Axelerant are always at the top of our minds to make decisions and act in representing Axelerant. These aspects are our minimally acceptable standards that every Axelerant team member demonstrates or does not work against in being accountable, capable, and coachable people who work well with others.
Because Being Axelerant is the sole authority over our everyday actions or mindsets, there is no separate code of conduct, mutual work agreement, or other guidelines to prevent ambiguity or confusion. And it’s okay when the time comes that we disagree or move on. We’re grateful for the shared journey to making Axelerant better for our peers, clients, families, and communities.
Values define a person’s principles or standards of behavior that shape our mindsets and determine our actions. For each of Axelerant’s values, we share our intent and context to help us better understand our unwavering expectations for every team member, regardless of their role.
When we value enthusiasm, we avoid lethargy, status quo, wilful inaction, sabotaging another’s action and similar behaviors that demonstrate apathy or dullness. Further, enthusiasm means we value learning over being comfortable, action over detailed planning, quick decision-making over dwelling on details and failing fast over getting everything right.
Axelerant Principles of Enthusiasm
We are curious, can make decisions on our own, initiate change, and take action independently. Taking action doesn’t mean we do everything alone. Instead, we know when to collaborate and when to ask for help.
We manage ourselves and don’t need someone to tell us what to do to be productive. Our first instinct is to take the initiative rather than expect a policy or ask for permission.
We create software and systems that work, are maintainable, and are enjoyable to use. We improve the quality of the process and the client’s environment.
We believe that designing and building quality software means improving the product’s security, privacy, and accessibility; this belief requires life improvements and reduces harm for all users, contributors, and the people they affect.
We recognize that we can always be better. We confidently go forward while remaining open and eager to better ideas. We take the initiative to improve ourselves, the company, and our community.
We believe that there’s always room for improvement. Each day, we become a bit better than before. We learn new things and share those things with our peers and community.
While continually working to make things better, we prefer long-term viability over shortcuts as it is critical that Axelerant sustainably exists now and in the future.
Examples of Enthusiastic Behaviors
Actively find new things to know and share those with peers.
Brainstorming ideas and leaning towards action in a team or a peer group.
Often recognize the efforts of team members as it influences our culture with positivity and motivation.
Participating in team or group activities.
Speaking up proactively regarding tasks at hand.
Thinking about our actions in the context of ourselves, our team, and Axelerant’s business.
Thinking widely of the business aspects of a task and not just the technical aspects.
Trying new things in the spirit of learning.
When we value kindness, we dwell on inclusivity, accessibility, and doing what’s right. It implies that ego and envy have no place in our interactions. Kindness is about having someone’s best interest at heart, whereas being nice is about being liked. Further, kindness means we value people over process and performance, psychological safety over chasing numbers, and frequent feedback over worrying about not being liked.
Axelerant Principles of Kindness
Relationships First, Results Second
We are committed to building an encouraging, caring, and supportive environment with clients, partners, users, and peers as people first. We’re champions of a collaborative mindset toward generating meaningful value.
We own our combined success by deep-diving into our industries and clients’ why and means.
We maintain an inclusive environment where we can thrive professionally and personally. We keep a sustainable pace of productivity and whole lives outside of work.
We maximize our ability to take on any project by creating a diverse team that can bring their experience and perspectives to solve problems. We are proud of our work and believe it is meaningful, worth existing, and improves society and human well-being.
We listen without judgment while working together towards mutual success, even with better ideas than ours.
We recognize individual accomplishments and know nobody is worth more than the team. We have imperfections, admit our mistakes, and strive to improve.
Examples of Kind Behaviors
Calmly giving and respectfully receiving feedback.
Collaborating on tasks.
Introspecting and understanding the human aspects of a situation.
Mentoring people–improving capabilities.
Providing meaningful and timely feedback.
Sponsoring people–as is investing in high-performing team members, those who own their work, or show leadership capabilities.
When we say we value openness, we always think about the visibility of our work and its impact on others. It means that we lean towards making all information available and accessible to the relevant people in an appropriate form. Openness also means questioning when something should be private due to sensitivity or personal nature and whether it should be internally public.
On the flip side, openness also means being open to all feedback and ideas and considering them critically to make Axelerant a better place. Further, openness means we value overcommunication over not disturbing people, clarity over playing it safe, honest feedback over causing worry, and public channels over private conversations.
Axelerant Principles of Openness
Respectful, Trusting Candor
For each other, we expect the best, give the benefit of the doubt, encourage ourselves to take the initiative to improve ourselves and the company, plus provide direct and constructive help.
We foster transparent conversations, collaborative expectations, and meaningful systems to communicate openly within projects, Axelerant, and the public.
We insist on working with peers and clients who trust our role and experience. We do our best to collaborate, solve problems, and run projects respectfully without orders.
We show trust and respect for each other by telling the truth with positive intentions while demonstrating honesty and integrity in our actions.
Our teams are built upon strengths and retrospect together to overcome weaknesses. We respond to failure with facts and effort to collaboratively resolve the situation.
We ensure that people understand their requirements by clearly defining roles and expectations. We foster transparent conversations, collaborative expectations, and meaningful systems.
We prefer transparency of information whenever possible. We do all this while maintaining the privacy and confidentiality that every person and organization deserves–like declaring relationships.
We proudly share what we learn and what we make in an accessible manner.
We strive to be effective by developing performance measures, regularly evaluating performance, clearly communicating results, and implementing changes needed. We drop low-impact and low-value activities when found.
We strive to use well-fitting off-the-shelf, and relevant best-practice-based solutions. We hold ourselves mutually accountable for achieving our desired objectives.
We use our values and principles as the basis for making decisions. We do our best to collect, analyze, discuss and share information about everything we do so that people can be faster and more confident with their decisions.
Examples of Open Behaviors
Being Accountable in doing what you say you will do and communicating openly about why you could not keep that promise.
Documenting the context of a decision and the reasons behind it.
Having clear and consistent communication.
Making documents reasonably accessible to relevant audiences.
Posting timely status updates.
Providing clarity and reasoning behind decisions.
Providing fair and complete feedback.
Providing the context required to do a task well.
Responsibly planned and booked leaves in advance.
Sharing ways to make Axelerant better.
Axelerant’s Domain Principles
We work together in many ways, and each manner has its expectations of desired behavior shared below.
Consistent Customer Experience
How we look to provide great experiences that matter to our clients consistently.
Respect, appreciate, understand, and support every aspect of diversity.
Welcome people with differences, regardless of nationality, ethnicity, gender, sexual orientation, age, physical abilities, family status, religious beliefs, perspectives, experiences, or other ideologies.