Ownership - Kindness

Taking initiative

Taking the initiative at work refers to the ability and willingness to identify and act on opportunities to improve processes, solve problems, and achieve goals without being prompted or directed by others. It involves proactively seeking new challenges, taking responsibility for one's work and decisions, and demonstrating a can-do attitude.

Examples of taking the initiative at work include:

  1. Identifying areas for improvement in existing processes and procedures and proposing solutions.

  2. Taking on new responsibilities or projects that align with the company's goals and mission.

  3. Volunteering for tasks or projects that are outside of one's job description.

  4. Suggesting new ideas and innovations enhance performance, productivity, or customer satisfaction.

  5. Anticipating and addressing potential problems before they occur.

  6. Taking ownership of mistakes and working to find solutions to prevent them from happening in the future.

Taking the initiative at work can demonstrate leadership potential, a commitment to achieving results, and a proactive approach to problem-solving.


Accountability refers to the responsibility and obligation to report, explain, and justify actions and decisions to others. It involves being answerable for the consequences of one's positive and negative actions and being willing to accept feedback, criticism, and consequences for any shortcomings or failures.

Accountability is essential to good governance, ethical behavior, and effective management. It helps to ensure transparency, fairness, and trust.


Integrity at work refers to a person's adherence to moral and ethical principles, values, and standards in all their actions, decisions, and interactions with others in the workplace. It involves being honest, trustworthy, and transparent in one's communication and behavior, and doing what is right, even when it is difficult or unpopular.

Integrity in the workplace can manifest in several ways, including:

  1. Honesty and transparency in communication and actions.

  2. Consistency in behavior and decision-making, even under pressure or challenging circumstances.

  3. Accountability and responsibility for one's actions and decisions.

  4. Respect others' rights and opinions, and treat others fairly and impartially.

  5. Upholding ethical standards and principles and avoiding conflicts of interest.

  6. Maintaining confidentiality and protecting sensitive information.

Integrity is essential for building trust and credibility with colleagues, clients, and stakeholders. It helps to foster a positive and productive work environment and promotes a culture of honesty and ethical behavior.