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You can use the chat option on your Plum portal for any queries related to your insurance plan or claims. Or for questions related to Policy, refer to the Policy document above.

Team members guide on how to use PLUM Insurance

View file
nameEmployees' Guide To Using Plum.pdf

Here’s a video library with demo videos for Team Members on how to use PLUM Platform

Which midterm endorsement request is allowed?

Addition: newly married spouse, newborn child
Deletion: separated spouse, deceased family members


Any other mid-term endorsements cannot be added as per the guidelines of CARE insurance.

LGBTQ Coverage is now a part of Axelerant Group health insurance effective October 23, 2021

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Note: This is a hotline number and should be used only in case of emergencies.

Non-Insurance Benefits

PLUM offers many non-insurance benefits by partnering with best-in-class health ecosystem partners. You can check out all of these non-insurance benefits by logging into your Plum portal and visiting the Health benefits section.