Project Manager II

Axelerant’s Project Manager II is responsible for successfully delivering software services, typically of end-to-end projects and continuous product development.

Project Manager II is a confident communicator internally and with clients. They are still learning more in-depth on the domain side while gaining confidence in sharing their knowledge to help others. The project work of a Project Manager II is fully billable.

A Project Manager II at Axelerant could progress to a Senior Project Manager role within three years.

Responsibilities

Be polite yet assertive while owning agile project management.

• Responsible for engagement kickoff activities, initial discovery, and the living-documentation thereof

  • Validated by checking for documents typically existing in Google project folders and Confluence

• Responsible for backlog grooming and defining of user stories

  • Validated by checking a random selection of user stories or project team member’s feedback

• Responsible for release planning and overcoming constraints

  • Validated by project status reports and releases in Jira

• Responsible for coordinating stakeholder interactions towards timely, accepted releases

  • Validated by client deliverables acceptance

• Responsible for project health concerning key process adherence steps. E.g., Budget, schedule, stakeholder expectations, quality, etc.

  • Validated by having stakeholder acceptable weekly updates

Cultivate positive account interactions

• Responsible for risk identification and their mitigation of account requests

  • Validated by stakeholder acceptable risk register review

• Responsible for timely closure of quality concerns

  • Validated by relevant stakeholder acceptance review

• Support invoicing of account engagement activities

  • Validated by the timely provision of invoice relevant artifacts to success managers. E.g., Change requests, accepted releases, etc.

• Responsible for Customer Net Promoter Score

  • Validated by customer NPS metrics

Cultivate positive product, project, and support engagement team interactions

• Accountable and Responsible for Team’s Engagement Score

  • Validated by team engagement metrics

• Responsible for healthy engagement-related team member conversations

  • Validated by monthly feedback and 1-1 session via 7geese

• Supports the company in outlining case study opportunities

  • Validated by success manager feedback

• Supports delivery improvement program

  • Validated by the CS team’s feedback

Regularly participate in personalized career development activities

• Responsible for monthly 1-1 conversation, feedback, and recognition sessions for self and peers

  • Validated by monthly input and 1-1 session via 7geese

• Supports weekly success management team review and topical meetings

  • Validated by success management peer feedback via 7geese recognization and feedback

• Responsible for own relevant certifications and AxelerantCertified Peer Mentorship Training

  • Validated by certification status

Requirements

• Demonstrate relevant career experience

• Experience using agile methodologies

• Experience working in a consulting or agency environment with enterprise-level clients

Nice to Have

• Below certifications

  • Certified Scrum Master

  • Professional Scrum Master

  • Project Management Institute - Project Management Professional

  • Project Management Institute - Agile Certified Practitioners certification

  • Certified Scrum Product Owner

• Experience work open-source frameworks such as Drupal, WordPress, Magento, etc.

Questionnaire

S000 KO Questionnaire

• How many years of relevant experience do you have?

• How many years of agile project management experience do you have? 

• How many years of experience do you have managing enterprise-level projects in a multi-stakeholder consulting or agency environment?

• Do you have experience in Web-development projects, including but not limited to Open-source frameworks such as Drupal, WordPress, Magento, etc.?

• Which certifications do you have from the below options? 

• What is your current notice period?
  
  

S190 Questionnaire

• Why did you get into project management?

• Per https://www.axelerant.com/about , which of these is our second of three values? 

• How do you cultivate positive interactions with client stakeholders?

• How do you handle clients not accepting work delivered?

• How do you cultivate positive engagement for distributed teams?

• How do you keep your career relevant?

Scenario-based questions

(Please provide answers in 100-150 words.)

• Scenario 1 - You have kicked off a new project to help your client personalize user experience on their web portals. The entire project spans a couple of months and involves a design agency, a development partner (Axelerant), and the end client. You are expected to own the project delivery end to end. During the execution, what steps would you take to align expectations among all stakeholders, be transparent on project progress, and assertively drive risk mitigation?

• Scenario 2 - Continuous Improvement

  • Your project team has been working well and ensuring customers are satisfied with the expected outcomes. In your internal timesheet review, you realize that the team, in most cases, is going above projected estimates.

  • What steps would you take to rectify the above situations while ensuring the customer remains happy?

• Scenario 3 - Stakeholder Management

  • The customer has raised concerns around a particular team member’s performance, mainly relating to communication and quality of work. You have, in the past, been proactive in seeking feedback from the customer. However, they have never shared the above concerns before, making it a bit of a surprise. When you discussed the concerns raised with your team member, they shared that customer demands are unreasonable and do not clarify what is expected.

  • Provide precise steps you might take to deal with the above situation and realign customers and team members.