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Ans: To ensure timely reimbursement of the Child Care Allowance, it is preferred that you submit receipts on a monthly basis instead of quarterly or bi-annually. If you have paid for child care in advance for the entire year, you can submit the annual receipt through Zoho Expense and note in the description that it is for the whole year. In this case, we will still process the reimbursement on a monthly basis.
How long does it take to process the Child Care Allowance application?
If you submit your expense on or before the 13th of the month, you will receive reimbursement by the last week of that month. If you submit after the 13th, the reimbursement will be processed in the following month. For example, if you submit your claim on June 10th, it will be processed by the end of June. However, if you submit your claim on June 15th, it will be processed in the next cycle, which would be July.
Contact people@axelerant.com to discuss this further.
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