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When using your device, you are required to follow the Security Policy. We will reimburse you for anti-virus and remote management to connect and protect our customers' data securely.

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  • You can have your device repaired at your local Apple Care centre.

  • File for expense reimbursement for the appropriate repair amount under the category BYOD & Repair.

  • When a repair hampers your work, source a rental device and apply for reimbursement.

  • For temporary device orders, contact the People Desk. Delivery typically takes two weeks.

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What are the eligibility criteria regarding the number of years to be completed before anyone can opt for another device?

We have not set any eligibility criteria for another device. Reach out via People Desk whenever you need a new device. A decision will be made after consulting You can request a new device at any time. Simply submit your request through the People Service Desk, and we will review it in consultation with your career manager.

Can I opt for any other devices than those recommended by Axelerant?

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Why do we have such a long delivery timeline of 4 weeks?

The recommended MacBook Pro is a customized devicewe recommend is tailored to your needs, which means it requires time for customization. The four-week period ensures your specifications are met accurately.

Is there a limit to the number of devices covered by the Computing Device policy?

No, given that your additional devices are manager-approvedThere is no fixed limit on the number of devices. Approval from your career manager is necessary for additional devices to ensure they are essential for your work.

Since I got my device through the BYOD policy and paid 25% of the cost, does this mean it’s not mine until I complete three years at Axelerant?

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