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When using your device, you are required to follow the Security Policy. We will reimburse you for anti-virus and remote management to connect and protect our customers' data securely.
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Axelerant will cover 75% of repair costs. However, you should request a new device when repair costs are near or more than a new purchase.
Repair the deviceYou can have your device repaired at your local Apple Care centre.
File for expense reimbursement for the appropriate repair amount under the category BYOD & Repair. The nomenclature updates will be reflected by April 8, 2024.
When a repair hampers your work, source a rental device and apply for reimbursement.
When you need to order a temporary new device, kindly expect two weeks for deliveryFor temporary device orders, contact the People Desk. Delivery typically takes two weeks.
Terms & Conditions
Computing Device falls under the Reimbursable Benefits section, as mentioned under Exceptional Situations.
If the device is utilized within the first three years of your tenure at Axelerant and you decide to leave for reasons other than death or separation without cause, the Computing Device cost is recoverable, or the device must be returned to Axelerant.
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What are the eligibility criteria regarding the number of years to be completed before anyone can opt for another device?
We have not set any eligibility criteria for another device. Reach out via People Desk whenever you need a new device. A decision will be made after consulting You can request a new device at any time. Simply submit your request through the People Service Desk, and we will review it in consultation with your career manager.
Can I opt for any other devices than those recommended by Axelerant?
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Why do we have such a long delivery timeline of 4 weeks?
The recommended MacBook Pro is a customized devicewe recommend is tailored to your needs, which means it requires time for customization. The four-week period ensures your specifications are met accurately.
Is there a limit to the number of devices covered by the Computing Device policy?
No, given that your additional devices are manager-approved.
Are team members allowed to request devices not specified by Axelerant?
Only MacBook Air and MacBook Pro are allowedThere is no fixed limit on the number of devices. Approval from your career manager is necessary for additional devices to ensure they are essential for your work.
Since I got my device through the BYOD policy and paid 25% of the cost, does this mean it’s not mine until I complete three years at Axelerant?
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