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Active listening skills

Active listening is a communication skill that focuses entirely on understanding the speaker's message. It is a technique that affects not only hearing the words being spoken but also paying attention to the speaker's body language, tone of voice, and other nonverbal cues. Active listening involves giving the speaker one's full attention and engaging in a dialogue that shows that you are interested in understanding their perspective. This type of listening requires the listener to refrain from interrupting, asking questions to clarify points, summarizing what was said, and providing feedback to the speaker. Active listening aims to create a safe and comfortable space for the speaker to communicate while also allowing the listener to comprehend and retain the information being shared fully.

Writing skills

Writing skills refer to the ability to communicate effectively through the written word. This involves composing grammatically correct sentences, using proper punctuation and spelling, and conveying ideas and information concisely and engagingly. Good writing skills require a solid understanding of language, including vocabulary, syntax, and grammar, and the ability to organize thoughts and ideas logically and coherently.

Presentation skills

Presentation skills refer to the ability to deliver information in a clear, engaging, and effective manner to an audience. These skills involve verbal and nonverbal communication, such as body language, tone of voice, and visual aids. Practical presentation skills require planning, preparation, and practice.

To be a good presenter, one must structure the presentation logically and cohesively, use appropriate language and tone, and engage the audience through effective gestures, eye contact, and other nonverbal cues. Strong presentation skills also involve using visual aids, such as slides, videos, and props, to enhance the message.

Non-verbal communication skills

Nonverbal communication skills refer to using body language, gestures, facial expressions, tone of voice, and other nonverbal cues to convey messages to others without using words. It's a way of communicating through actions rather than verbal language.

These skills are essential in interpersonal communication and can significantly impact how others perceive us and how effectively we can convey our intended message. Examples of nonverbal communication skills include making eye contact, using appropriate facial expressions, using body language congruent with what is being said, using a proper tone of voice, and being aware of personal space and proximity to others. Nonverbal communication can also include touch, posture, and even clothing choices.

Proactive communication

Proactive communication refers to initiating contact with others in a way that anticipates their needs, concerns, or questions. It involves taking the initiative to provide information, updates, or feedback without being prompted.


Overall, proactive communication involves being attentive to others' needs and taking the initiative to communicate effectively to benefit everyone involved.

Gives recognition

Sharing & asking for feedback