Job description of a Performance Coach

Owned by Mridula Ujjwal
Last updated: Mar 05, 2024
3 min read

Why Should You Become a Performance Coach At Axelerant?

Being a Performance Coach at Axelerant is deeply rewarding, offering personal and professional growth opportunities. In a remote culture, coaches provide a valuable outlet for team members to express themselves and address issues affecting their personal and professional lives.

This role demands continuous learning and development of coaching skills, as well as a deep understanding of human behavior. Witnessing clients succeed and knowing you contributed to their achievement is incredibly fulfilling.

Coaching at Axelerant involves working with diverse clients, each with unique challenges and goals. This diversity offers continuous learning and growth as you refine your coaching techniques.

Ultimately, by improving individual and Axelerant performance, you're contributing to a more productive and successful society.

Your Job Responsibilities

  • In your role at Axelerant, you'll champion our culture by setting goals, fostering personal growth, and aligning behavior with life plans. Build strong relationships, promote open communication, and provide motivation through 1-1 and group coaching during change processes.

  • Apply coaching skills to enhance team self-awareness, introducing mindfulness for stress management and increased productivity. A deep understanding of coaching frameworks and positive psychology theories is essential for practical application in your role.

  • You will be delivering organization-wide webinars and creating training content.

  • Collaborate on brainstorming and ideating for expansion and breakthrough behavioral programs while ensuring thorough documentation of coaching activities. 

  • Consistently refine your reflective practitioner approach to ensure a safe and effective coaching environment.

Skills And Qualifications 

  • ICF-accredited ACC or equivalent coaching accreditation with at least 200 coaching hours.

  • 13-15 years of work experience, including ~5 years as a coach.

  • Experience in 1-1 coaching, group coaching, leadership training, and org-wife online webinars.

  • Proven work experience encouraging introspection, connection, and ambition.

  • Key qualities: non-judgmental, reflective, empathetic, decisive, and open to change.

  • Excellent listening, observational, and communication skills with a strong sense of empathy.

  • Ability to quickly build productive relationships with diverse clients.

  • Motivational and inspirational, with the confidence to challenge empathically.

  • Extensive knowledge of personal growth theory, self-awareness, and confidentiality.

  • Strong organizational skills for effective management of clients and operational tasks.

Good To Have 

Having additional qualifications and experience can greatly enhance your role. It's beneficial to have experience in people management and human resources, as well as in behavioral training or leadership training. Being a certified NLP Master and having the ability to create behavioral training content are also valuable assets. Certification in behavioral tools such as Gallup, MBTI, Hogans, etc., is advantageous and can further enrich your coaching practice.

What Would Success Look Like For You?

A successful Performance Coach supports their clients in setting, achieving, and upholding the values of coaching and Axelerant, leading to high engagement and satisfaction. They proactively address challenges, seek growth opportunities, and maintain strong relationships with clients and colleagues.

Success is measured by client satisfaction and engagement, goal achievement, client retention, positive feedback, and contributions to organizational success.

Your Work’s Impact

Coaching work at Axelerant has a profound ripple effect. Through coaching, individuals experience enhanced quality of life and deeper, more authentic relationships, in both personal and professional spaces. As a coach, you have the opportunity to make a significant impact by helping individuals achieve their goals, overcome challenges, and reach their full potential. This, in turn, fosters a healthy and thriving work culture at Axelerant, contributing to a positive digital agency environment overall.

Hiring Panel

Peer interview round 1: @Nanditha Krishnan and @Shalini Neelakantan

Peer interview round 2: Hetal, Kalai, Sharayu, Saranya, Swarad, Michael

Interview round 3: Mridula and/or Ankur Gupta

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